The NHS Business Services Authority contacted me even though I had paid the fee that was due
Last Christmas I was prescribed antibiotics for a post-operative infection. The pharmacy assistant insisted, despite my questioning, that I was exempt from prescription charges.
Two weeks later I returned with another prescription, and was told that they had made a mistake and I was liable for charges after all. I paid the outstanding fee on the spot.
The NHS Business Services Authority contacted me even though I had paid the fee that was dueLast Christmas I was prescribed antibiotics for a post-operative infection. The pharmacy assistant insisted, despite my questioning, that I was exempt from prescription charges.Two weeks later I returned with another prescription, and was told that they had made a mistake and I was liable for charges after all. I paid the outstanding fee on the spot. Continue reading… Money, Consumer affairs, Consumer rights, NHS, Health, Society, UK news Business | The Guardian