Even Americans who use AI every day are worried about it

A global Gallup poll commissioned by Microsoft shows notable unease about artificial intelligence even among people who use it frequently. In the United States, about 68% of daily AI users said they are worried about the technology, and 74% of Americans overall reported feelings of worry. At the same time, only 36% of U.S. respondents said they expect AI to mostly help the country. The survey covered 37 countries with roughly 1,000 respondents in each market between April and July and will eventually extend to 140 countries. Several large markets, including India, Australia and Malaysia, were not included in the published results. Gallup found contrasting regional patterns: Western countries tended toward higher concern, while respondents in parts of Asia expressed more optimism. For example, 46% of people in Singapore reported using AI daily and more than 80% of those aware of AI said they expect it to improve their everyday lives; in China, 35% reported daily use and most respondents there expected national benefits from AI. Trust in AI outputs did not consistently track with optimism about the technology. Across countries, only a median of 36% said they trust AI’s results “a lot.” Daily users were generally more likely to trust AI’s outputs in high-adoption countries such as Singapore, Israel and China, but in the U.S. fewer than half (about 45%) of daily users expressed that level of confidence. Gallup’s senior scientist Pablo Diego-Rosell summarized the findings by noting attitudes are multidimensional: people can be curious and see potential benefits while still feeling worried or skeptical about accuracy. The report arrives amid heightened debate over AI risks, including concerns about job disruption, safety failures, cybersecurity and data privacy, and debate among industry leaders and governments. Gallup’s findings suggest that wider exposure alone may not alleviate public worries, and that continued investment and deployment of AI could occur alongside sustained demand for regulation and safeguards. The survey’s timing also overlaps with international discussions on AI safety at high political levels, underlining the technology’s growing role in public and policy discourse.